Amazon: Building Earth’s Most Customer-Centric Company
The title of this post is actually the email signature of the Amazon Kindle support representative that I communicated with. I think I agree. Here’s the story… On my recent trip, my Kindle’s display went kaput. After some chest pain, and mild heart-attack, I called up Amazon Kindle support. Customer details, and a couple of … Read moreAmazon: Building Earth’s Most Customer-Centric Company